Terms of Service
Professional terms governing our security services and client engagements
Last Updated: December 6, 2025
Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client") and ScriptJacker LLP ("ScriptJacker", "we", "us", or "our") governing your use of our website and cybersecurity services.
By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
Services Scope
Professional Services
ScriptJacker provides the following cybersecurity services:
- Web Application & API Penetration Testing
- Mobile Application Security Assessments
- Compliance Testing Services
- Red Team Operations and Adversary Simulation
- Security Code Reviews
- Vulnerability Assessments and Remediation Consulting
- Security Training and Awareness Programs
Service Delivery
All services are delivered based on mutually agreed-upon Statements of Work (SOW) or service agreements. The scope, timeline, deliverables, and pricing will be clearly defined in writing before engagement commencement.
Service Limitations
Our services are limited to:
- Testing only systems and applications for which you have explicit authorization
- Identifying vulnerabilities within the agreed scope and timeframe
- Providing professional recommendations; implementation is the client's responsibility
- We do not guarantee that all vulnerabilities will be discovered
Client Responsibilities & Authorization
Authorization Requirement
You represent and warrant that you have the legal authority to authorize ScriptJacker to perform security testing on the systems, applications, and infrastructure specified in the engagement. You agree to provide written authorization before any testing begins.
Important Notice
Unauthorized security testing is illegal. The Client assumes full legal responsibility for ensuring proper authorization is obtained for all systems tested.
Client Obligations
You agree to:
- •Provide accurate and complete information about systems to be tested
- •Grant necessary access credentials and permissions in a timely manner
- •Notify relevant stakeholders about scheduled security testing
- •Maintain backups of critical systems before testing begins
- •Review and act upon security findings in a timely manner
Confidentiality & Non-Disclosure
Both parties agree to maintain strict confidentiality regarding all information exchanged during the engagement. This includes:
Protected Information
- • Security findings and vulnerabilities
- • System architecture and code
- • Business processes and data
- • Access credentials and keys
Our Commitment
- • Secure handling of all client data
- • No disclosure to third parties
- • Encrypted storage and transmission
- • Secure deletion post-engagement
A separate Non-Disclosure Agreement (NDA) will be executed before any engagement begins. Confidentiality obligations survive the termination of services.
Payment Terms
Pricing & Invoicing
Service fees are specified in the Statement of Work or service agreement. Payment terms include:
- • Standard payment terms: Net 30 days from invoice date
- • Upfront deposit may be required for new clients (typically 50%)
- • Final payment due upon delivery of final report
- • Late payments may incur interest charges as per applicable law
Cancellation & Refunds
Cancellations must be made in writing at least 7 business days before the scheduled engagement start date. Deposits are non-refundable for cancellations made within 7 days of the start date. Work completed prior to cancellation will be billed on a pro-rata basis.
Limitation of Liability
IMPORTANT: Security testing may cause system disruptions, downtime, or data loss. While we take precautions to minimize risks, the Client acknowledges and accepts these inherent risks.
Liability Cap
ScriptJacker's total liability for any claims arising from services provided shall not exceed the total fees paid by the Client for the specific engagement giving rise to the claim.
Exclusions
ScriptJacker shall not be liable for:
- • Indirect, incidental, consequential, or punitive damages
- • Loss of profits, revenue, data, or business opportunities
- • System downtime or disruptions during authorized testing
- • Client's failure to implement recommended security measures
- • Vulnerabilities not discovered during the engagement
- • Third-party actions or security breaches post-engagement
Indemnification
Client agrees to indemnify and hold ScriptJacker harmless from any claims, damages, or expenses arising from: (a) Client's lack of proper authorization, (b) Client's misuse of our reports or findings, or (c) Client's failure to remediate identified vulnerabilities.
Intellectual Property Rights
Report Ownership
Upon full payment, the Client receives a non-exclusive license to use the security assessment reports for internal purposes. ScriptJacker retains all intellectual property rights to methodologies, tools, and techniques used.
Restrictions
Client agrees not to:
- • Publicly disclose report contents without written consent
- • Reverse-engineer our testing methodologies or tools
- • Share reports with third parties (except as necessary for remediation)
- • Use our name or logo without prior written approval
Warranties & Disclaimers
Our Warranty
We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. We employ experienced security professionals and follow established testing methodologies.
Disclaimer
EXCEPT AS EXPRESSLY STATED, ALL SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT ALL VULNERABILITIES WILL BE DISCOVERED OR THAT SYSTEMS WILL BE COMPLETELY SECURE AFTER REMEDIATION.
No Guarantee of Security
Cybersecurity is an ongoing process. Our assessments represent a point-in-time evaluation. New vulnerabilities may emerge, and determined attackers may find ways to compromise systems despite our best efforts.
Termination
Either party may terminate an engagement with written notice if:
- • The other party materially breaches these Terms and fails to cure within 15 days
- • The other party becomes insolvent or files for bankruptcy
- • Continuation of services becomes illegal or impossible
Upon termination, Client shall pay for all services rendered up to the termination date. Confidentiality obligations survive termination indefinitely.
Governing Law & Dispute Resolution
Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
Dispute Resolution
In the event of any dispute, the parties agree to first attempt resolution through good-faith negotiation. If unresolved within 30 days, disputes may be submitted to binding arbitration or litigation as mutually agreed.
Miscellaneous Provisions
Entire Agreement
These Terms, together with any SOW or service agreement, constitute the entire agreement between the parties.
Amendments
We reserve the right to modify these Terms at any time. Material changes will be communicated to active clients.
Severability
If any provision is found unenforceable, the remaining provisions shall remain in full effect.
Waiver
Failure to enforce any provision does not constitute a waiver of that provision.
Assignment
Client may not assign these Terms without our prior written consent.
Questions About These Terms?
If you have any questions or concerns about these Terms of Service, please contact us:
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.